ORDER LETTER AND INQUIRY LETTER

How to create order letter/inquiry letter

Hello All! What’s up? Today I’m going to post about Order Letter and Inquiry letter start from how to create order letter and inquiry letter until the example of it . I will give you an explanation about order letter and inquiry letter as well.

Letter of Order a.k.a Order letter is a document that confirms details of a purchase of goods or services from one party to another. It usually includes information about what you are ordering, like quantity, model number, or color, the payment terms, and so on. When the receipt receives this letter, they will process the order and send the merchandise.

Inquiry Letter, on the other hand, is a letter that’s written for collecting information about job seekers, prices, products, and services before awarding jobs, granting credit, making contacts and giving promotions are known as letter of inquiry. This letter is written to a third party seeking information about either job or company that wishes to make business relationship.

How to create Order letter and Inquiry Letter

A.    How to create order letter

1.      Politely thank the buyer or client for their costum.

2.      Briefly outline the details of the transaction, such as the item model name, color etc, the name of the buyer or client, their address if relevant, and medium of payment. This is essentially a summary of the order to reassure the receipent that everything is going smoothly.

3.      Provide contact information so the receipent can get in touch if there’s problem.

Letter Of Order Example:

Devzul Kitchen Equipment

Devi Zulfa. A

4220 Straford Park

Harold, KY 41635

Dear Mrs. Devizulfa,

We would like to purchase twenty two (22) individual stand mixers (Model #43423), all in the color red.

We would like you to charge this purchase to the preexisting account that we have with you, business account #543234.

We hope to receive this order no later than Friday, November 11th, 2009. Attached to this letter please find our preferred shipping method and receiving address.

Please confirm that you received this order by calling us at 232-231-4563 anytime during business hours, Monday to Friday.

Thank you for your cooperation

Keller Kitchen Co

B.     How to create Inquiry Letter

1.      Be courteous. Remember, by making the request you are imposing on the reader’s time and/or resources.

2.      Don’t send an inquiry letter for information you could easily find out by other means, such as with a quick search on the internet.

3.      Your letter can be fairly short, but it should be long enough to adequately explain what it is that you are inquiring about and what you want the reader to do in response to your letter.

4.      Generally, give at least a couple of weeks for the person, company, or organization to respond to your inquiry before you send a follow-up letter or make a follow-up phone call.

5.      If appropriate, you may want to mention that you will keep confidential any information provided. (This may increase the likelihood that the reader will respond to your inquiry.)

6.      Make it as easy as possible for the person to respond to your request. This might mean offering to pay for any needed photocopies or mailing costs, or perhaps including a self-addressed, stamped envelope; necessary forms, questionnaires, or other documents; and so forth.

7.      Make sure to include contact information so that the person can easily get in touch with you if necessary, such as your cell or home phone number or e-mail address.

8.      When the person responds to your inquiry, it is a good idea to send a quick note of thanks expressing your appreciation and telling how the information helped (or can help) you. If appropriate, you may want to offer to return the favor in the future.

  

How to respond to an inquiry letter:

1)      Specifically indicate the inquiry that was made, as you understand it.

2)      Express your appreciation for the person’s interest.

3)      If possible, personally respond to the inquiry. You might want to include with your response letter any brochures, catalogs, reports, or other helpful information available.

4)      If appropriate, clearly describe any action you feel the person should take and the reason(s) for such a recommendation. (However, you may want to use caution because of any possible liability you might incur for offering such advice.)

5)      If you cannot personally answer the person’s question, let him/her know that you have contacted the person who can and that he/she will shortly be in touch with the reader. If this is not possible, express your regret for being unable to help the reader, and try to find out for him/her the contact information for someone who can help.

6)      If appropriate, you might want to include additional information about your organization, the products or services you sell, or the subject matter of the inquiry, beyond the scope of the original inquiry.

7)      Close by saying that you would be happy to help the reader in the future if he/she needs further assistance or by wishing him/her well in his/her endeavor or project, etc.

    Inquiry Letter Tips:

1.     Begin your letter by stating who you are and giving your status or position (such as student, researcher, interested consumer, etc.), and tell how you found out about the individual or entity that you are writing to.

2.     Clearly state what it is that you are inquiring about and what you would like the recipient of your letter to do. Make your inquiry as specific as possible.

3.     You might want to briefly explain the purpose of your letter or what you hope to accomplish. Such an explanation may prompt the recipient of your letter to act more quickly.

4.     If appropriate, consider mentioning the letter recipient’s qualifications for responding to your inquiry (this may prompt him/her to act when he/she might otherwise be hesitant to do so). For example, you could explain that you are writing to the reader because she is a leader in her field and the accepted authority on the subject you are interested in.

5.     Include the date by which you need the information, services, etc., that you are requesting, and indicate that you await the reader’s response.

6.     Thank the person for his/her time.

     

   E xample of Inquiry Letter

Jl. Raya bogor km.30

Jakarta timur, DKI Jakarta, 13520

December 24, 2016

Mr. syaiful hidayat

Internship Coordinator Associated Bank

Jl. Akses UI Kelapa Dua

Depok, Jawa Barat

Dear Mr. syaiful:

During the Fall Job and Internship Fair at the University of Gunadarma– Depok, I had the opportunity to visit withRizka Alvine, your College Recruiting Manager. She suggested that I contact you directly to receive moreinformation about your summer internship program.

Through a course on financial institutions, I was exposed to many aspects of commercial banking. This represents acareer opportunity that would allow me to combine my interest in finance and my strong interpersonal skills which Ihave developed through my various work experiences and campus activities. To compliment my academics andpresent work experience, I would hope to participate in an internship during the summer of 2016.

I would appreciate any information that you could forward to me about your summer internship program. If youhave any questions, I can be reached at (081) 883-121211. I look forward to receiving the information andspeaking with you soon. Thank you for your time and consideration.

Sincerely,

Devi Zulfa Angrini

Source:

https://www.thebalance.com/job-inquiry-letter-samples-and-writing-tips-2059707

http://howtowritealetter.net/letter-of-order.html

COVER LETTER AND RESUME

Devi Zulfa Angrini

Email: devizulfaa@gmail.com

Mobile: 083804602625

Mr Allan Moyle

John Smith and Associates

Phone: XX XXXX XXXX

Email: enquiries@johnsmithandassociates.com.au

23 April 2015

RE: Application for Trainee Administrative Assistant position

Dear Mr. Moyle,

As a young and motivated individual I am extremely interested in submitting an application for the advertised Trainee Administrative Assistant position with John Smith and Associates.

In November 2014 I completed my VCE studies and also obtained a Certificate II in Business Administration. This has given me a range of practical capabilities that will meet the needs of this role.

While completing my VCE studies I worked part-time as a Customer Service Assistant for KSmart. My responsibilities in this role included providing face-to-face customer service and assisting on the floor with stock movements and visual merchandising. This position has given me key employability skills while also allowing me to experience working in a professional and fast-paced work environment.

With regard to my ability to meet the specific requirements of this job:

·         Customer Service: Worked for four years in a face-to-face customer service environment providing customer service at registers, lay-by counter and on the retail floor.

·         Reception duties: Responsibilities at KSmart included answering incoming phone calls and assisting customers with phone-based enquiries.

·         General Administration: Certificate II in Business Administration has provided training in the use of skills including filing, data processing, records management and written communication.

My teachers and employers have commended me for my high level of interpersonal skills and naturally engaging personality. My motivations include learning new things and the challenge of meeting key objectives. My current and previous managers can be contacted to provide more information about my ability to meet the needs of this job.

I understand that you will receive a large number of applications for this role. I do, however, believe that my motivation, commitment and pre-existing skills will allow me to fit into your work environment and immediately start supporting the needs of your organisation.

I would appreciate the opportunity to meet with you to discuss my application at an interview. I have enclosed a copy of my resume for your consideration. I can be contacted at all times on the details provided above.

Thanking you in advance for your time,

Devi Zulfa Angrini

PERSONAL DESCRIBTION

       Devi Zulfa Angrini

        3EB14

        22214839

    

      

         Hello all, I want to introduce myself, my name is Devi Zulfa angrini, I was 19 years old, I was born on 4 December 1996. Now I'm studying in Gunadarma university, my first school in SMAN 51 East Jakarta. I have one brother his name Boby, He was 17 years old, he is now studying in SMAN 62 East Jakarta. I lived in Condet, batu ampar East Jakarta. My father worked in the company Pertamina, while my mother was not working, she was a housewife. my parents are very great, they were very patient and struggling to take care of us from childhood to adulthood. My hobby is dancing, from childhood to adulthood I am very happy to dance, first when I was in school I had followed the activities in senior high school is modern dance, and I follow the race in school and get a champion 2. future goals I want to work in the company and could be the one respected someday.

         I want to be a successful entrepreneur, so that hope to make my parents proud to be achieved. I want to make my parents happy and pleased. My desire to choose accounting because long ago I love this, I really like counting, I want to work in my father's office company Pertamina. I want to work in the finance department of the company.after I could, I wanted to build a company for which I expected. And my expectations before I work, I want to graduate from this university with the best end result. I want to get ip with value cum laude. so many stories from me, may be useful for all.

PENYELESAIAN DALAM SENGKETA EKONOMI

KELOMPOK 2

NAMA KEL : Adriansyach P.S

                       Devi Zulfa. A

                       Moch.Angki .p

                        Sintya

Ø Pengertian Sengketa Dalam Ekonomi

 Pengertian sengketa dalam kamus Bahasa Indonesia, berarti pertentangan atau konflik, Konflik berarti adanya oposisi atau pertentangan antara orang-orang, kelompok-kelompok, atau organisasi-organisasi terhadap satu objek permasalahan. Senada dengan itu Winardi mengemukakan :

“Pertentangan atau konflik yang terjadi antara individu-individu atau kelompok-kelompok yang mempunyai hubungan atau kepentingan yang sama atas suatu objek kepemilikan, yang menimbulkan akibat hukum antara satu dengan yang lain.”

Sedangkan menurut Ali Achmad berpendapat :

“Sengketa adalah pertentangan antara dua pihak atau lebih yang berawal dari persepsi yang berbeda tentang suatu kepentingan atau hak milik yang dapat menimbulkan akibat hukum bagi keduanya.”

Dari kedua pendapat diatas maka dapat dikatakan bahwa sengketa adalah prilaku pertentangan antara dua orang atau lebih yang dapat menimbulkan suatu akibat hukum dan karenanya dapat diberi sangsi hukum bagi salah satu diantara keduanya

Ø Cara-Cara Penyelesaian Sengketa

Penyelesaian sengketa secara damai bertujuan untuk mencegah dan mengindarkan kekerasan atau peperangan dalam suatu persengketaan antar negara. Menurut pasal 33 ayat 1 (Perekonomian disusun sebagai usaha bersama berdasar atas asas kekeluargaan) Piagam PBB penyelesaian sengketa dapat ditempuh melalui cara-cara sebagai berikut:

1.      Negosiasi (perundingan)

Perundingan merupakan pertukaran pandangan dan usul-usul antara dua pihak untuk menyelesaikan suatu persengketaan, jadi tidak melibatkan pihak ketiga.

2.      Enquiry (penyelidikan)

Penyelidikan dilakukan oleh pihak ketiga yang tidak memihak dimaksud untuk mencari fakta.

3.      Good offices (jasa-jasa baik)

Pihak ketiga dapat menawarkan jasa-jasa baik jika pihak yang bersengketa tidak dapat menyelesaikan secara langsung persengketaan yang terjadi diantara mereka. Penyelesaian perkara perdata melalui sistem peradilan:

·         Memberi kesempatan yang tidak adil (unfair), karena lebih memberi kesempatan kepada lembaga-lembaga besar atau orang kaya.

·         2. Sebaliknya secara tidak wajar menghalangi rakyat biasa (ordinary citizens) untuk perkara di pengadilan.

Ø  Perbedaan Perundingan dan Arbitrase

·         Negosiasi atau perundingan

Negosiasi adalah cara penyelesaian sengketa dimana para pihak yang bersengketa saling melakukan kompromi untuk menyuarakan kepentingannya. Dengan cara kompromi tersebut diharapkan akan tercipta win-win solution dan akan mengakhiri sengketa tersebut secara baik.

·         Arbitrase

Arbitrase adalah cara penyelesaian sengketa yang mirip dengan litigasi, hanya saja litigasi ini bisa dikatakan sebagai “litigasi swasta” Dimana yang memeriksa perkara tersebut bukanlah hakim tetapi seorang arbiter. Untuk dapat menempuh prosesi arbitrase hal pokok yang harus ada adalah “klausula arbitrase” di dalam perjanjian yang dibuat sebelum timbul sengketa akibat perjanjian tersebut, atau “Perjanjian Arbitrase” dalam hal sengketa tersebut sudah timbul namun tidak ada klausula arbitrase dalam perjanjian sebelumnya. Klausula arbitrase atau perjanjian arbitrase tersebut berisi bahwa para pihak akan menyelesaikan sengketa melalui arbitrase sehingga menggugurkan kewajiban pengadilan untuk memeriksa perkara tersebut. Jika perkara tersebut tetap diajukan ke Pengadilan maka pengadilan wajib menolak karena perkara tersebut sudah berada di luar kompetensi pengadilan tersebut akibat adanya klausula arbitrase atau perjanjian arbitrase.

Beberapa keunggulan arbitrase dibandingkan litigasi antara lain:

1. Arbitrase relatif lebih terpercaya karena Arbiter dipilih oleh para pihak yang bersengketa.
2. Arbiter merupakan orang yang ahli di bidangnya sehingga putusan yang dihasilkan akan lebih cermat.

3. Kepastian Hukum lebih terjamin karena putusan arbitrase bersifat final dan mengikat para pihak.

Sedangkan kelemahannya antara lain:

1. Biaya yang relatif mahal karena honorarium arbiter juga harus ditanggung para pihak
2. Putusan Arbitrase tidak mempunyai kekuatan eksekutorial sebelum didaftarkan ke Pengadilan Negeri.

3. Ruang lingkup arbitrase yang terbatas hanya pada sengketa bidang komersial (perdagangan, ekspor-impor, pasar modal, dan sebagainya)

Sumber :                             

http://ahmadferdiansyah-ekonomiakuntansi.blogspot.co.uk/2013/04/penyelesaian-sengketa-ekonomi.html